ConvoZen.AI

ConvoZen.ai is a software‑as‑a‑service platform that lets organizations automate their customer‑ and citizen‑facing workflows with end‑to‑end AI agents. Built on a proprietary family of low‑latency, cost‑efficient language models covering nine major Indian languages and dozens of dialects, ConvoZen delivers natural, context‑aware conversations across voice calls, WhatsApp, web‑chat, and email. The visual  studio allows teams with zero code experience to design, test and deploy agents in minutes, while the analytics capabilities closes the loop by surfacing actionable insights from every interaction.

Key Differentiators

• Best‑in‑class regional language coverage: nine Indian languages with dialect adaptation out of the box.
• Ultra‑low latency (P95 < 900 ms) and 40 % cheaper inference vs comparable models.
• Omnichannel plug‑and‑play deployment with one‑click telephony, WhatsApp Business API  integrations.
• Industry‑agnostic templates spanning BFSI, retail, healthcare, logistics and public‑sector grievance redressal.
• Built‑in AI analytics: sentiment, intent trends, escalation hotspots, agent benchmarking.